Daikin Vendors Portal

📝 Project Summary:

This project involved designing a comprehensive Vendor's Portal for Daikin Arabia, a subsidiary of Daikin — the global leader in HVAC (Heating, Ventilation, and Air Conditioning) and Refrigerant solutions. The platform was built to manage vendors, invoices, orders, payments, and user roles, streamlining internal workflows and vendor interactions.

As the UI/UX team lead, I oversaw the project end-to-end — from user research and stakeholder interviews to final design handoff, usability testing, and implementation support.

🏢 About the Client:

Daikin is a multinational company specializing in advanced air conditioning, heating, ventilation, and refrigeration technologies. They serve residential, commercial, and industrial markets globally with a strong presence in the Middle East through Daikin Arabia.

👤 My Role:

UI/UX Team Lead

• Led the design team across all project stages
• Conducted user research, requirement gathering, and usability testing
• Participated in daily and milestone-level client engagement and feedback sessions
• Collaborated directly with Daikin’s business and tech teams to align user needs with business goals
• Addressed iterative feedback and updated designs accordingly
• Assisted the frontend development team with styling implementation and design consistency
• Maintained end-to-end communication with developers for proper design integration

📁 Project Scope:

• Vendor Registration & Management
• Invoice Submission and Tracking
• Order Management Dashboard
• Payment Status Overview
• Role-based User Access Control
• Responsive and accessible UI across desktop and tablets

🧪 Key Contributions:

• Ran multiple usability test rounds to refine the dashboard structure and information flow
• Built interactive Figma prototypes to validate user journeys and task efficiency
• Designed intuitive interfaces for vendors and internal Daikin staff
• Maintained detailed design documentation and component consistency

📷 Screenshots:

📁 View Sample Screenshots on Google Drive

🔐 Prototype:

🔗 Access available on request
Figma Prototype (Restricted)

🛠️ Tools & Workflow:

• Design: Figma (Design + Prototype)
• Research & Testing: User Interviews, Task Analysis
• Collaboration: Slack, JIRA, Client Workshops, Daily Syncs
• Frontend Involvement: CSS styling, developer support

💡 What I Learned:

• Leading high-stakes enterprise UI/UX projects for global clients
• Facilitating effective communication between business, design, and development teams
• Translating complex workflows into clean, intuitive interfaces
• Applying stakeholder feedback into scalable design improvements